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DANA deposit and withdrawal

DANA is one of the fastest payment methods on atm 4d. To deposit using DANA, log in to your account, navigate to the Deposit section, and select DANA from the payment list. Enter your desired amount — we support deposits ranging from small amounts to several million rupiah. Confirm your DANA account details and authorize the transaction through the DANA app. Funds typically arrive within subject to verification. For withdrawals, go to the Withdrawal section, select DANA, enter your amount, and confirm. Your DANA account must be verified and linked to your atm 4d profile. Withdrawal requests are reviewed within 12–48 hours; once approved, funds transfer to your DANA wallet in subject to verification. If a deposit does not arrive within subject to verification, check your DANA transaction history and contact our support team with your transaction ID.

OVO and GoPay usage

OVO and GoPay are widely used e-wallets in Indonesia and are fully supported on atm 4d. To use OVO, select it from the payment menu during deposit. Enter your phone number associated with your OVO account and the deposit amount. You will be redirected to OVO's secure page to authorize the payment. Once confirmed, funds arrive in your atm 4d account within subject to verification. GoPay follows the same process — select GoPay, enter your phone number, and authorize through the GoPay app. Both methods require account verification (KYC) before your first withdrawal. After verification, you can withdraw to OVO or GoPay using the same process. Processing times are similar — subject to verification for deposits and subject to verification for withdrawals after approval. Both e-wallets have daily transaction limits; check your e-wallet app for your specific limits.

BCA, Mandiri, BRI, BNI virtual account

Bank transfers via virtual account (VA) are a secure option for larger deposits. When you select a bank (BCA, Mandiri, BRI, or BNI) during deposit, atm 4d generates a unique virtual account number for your transaction. Transfer the desired amount from your personal bank account to this VA number. The system confirms receipt automatically — typically within subject to verification. Your VA number remains active for future deposits, so you can reuse it. For withdrawals, funds are transferred back to the bank account you used for your initial deposit. Withdrawal requests are reviewed within 12–48 hours; bank transfers typically complete within subject to verification after approval. Bank VAs have no daily transaction limits on atm 4d's side, but your bank may impose limits. Keep your VA number safe and do not share it with others.

Fees, limits and verification

atm 4d does not charge deposit or withdrawal fees. However, your bank or e-wallet provider may apply their own fees depending on your account type. Deposit minimums vary by payment method — e-wallets typically start at small amounts, while bank transfers may have higher minimums. Withdrawal minimums are similar. Maximum withdrawal amounts depend on your account verification level. All users must complete KYC verification before their first withdrawal — this involves uploading a valid ID and proof of address. Verification typically takes subject to verification to 2 hours. Once verified, you can withdraw up to your account's daily and monthly limits. Contact support if you need to increase your limits or have questions about verification requirements.

Resolving a stalled transaction

If a deposit does not appear in your account within the expected timeframe, first check your payment method's transaction history to confirm the payment was sent. If the payment shows as successful on your end but has not arrived at atm 4d, contact our support team immediately with your transaction ID, payment method, amount, and timestamp. We will investigate and either credit your account or help you recover the funds from your payment provider. For stalled withdrawals, check your account's withdrawal history to see the current status. If a withdrawal is under review longer than 48 hours, contact support with your withdrawal request ID. We will prioritize the review and provide an update. In rare cases, withdrawals may be delayed due to payment provider issues — our team will keep you informed and work to resolve the issue as quickly as possible.